i. This document is an electronic record in terms of Information Technology Act, 2000 and rules made there under pertaining to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2. Information collection and storage
i. We at Advisorate are committed to ensuring that the user’s privacy is protected. The information is provided voluntarily by the user. The information so collected is used solely for the following purpose:
– Improving customer service
– Improving the website
– Record keeping
– Sending promotional E-mails
– Procession payments
ii. We collect the following information:
– Name of the user
– Contact information and
– Documents and data which are necessary to provide such service selected by the users as per their requirements
iii. If the User chooses to post messages/reviews/feedback anywhere on the Website, including but not limited to message boards, chat rooms, other message areas, etc., the User is aware that any and all such information provided/uploaded will be collected and stored by the Advisortae indefinitely, and that such retained information may be used to resolve disputes, provide customer support, troubleshoot problems, etc.
iv. The User is aware that while browsing some sections of the Website without being a registered user, certain activities require the user to provide valid personal information to the Website for the purpose of registration. The User is aware that the contact information provided to the Website may be used to send the User offers and promotions, whether or not based on the User’s previous orders and interests, and the User hereby expressly consents to receive the same.
v. The User is aware that the Website may occasionally request the User to complete optional online surveys. The User is aware that this data is used to customize the Website for the benefit of the User, and providing all users of the Website with services/content that they might be interested in availing of, and also to display content according to the User’s preferences.
3. Data Protection
We follow appropriate data collection, storage, and processing methods to protect against unauthorized access, alteration, or destruction of user’s personal information, login id, passwords, or transaction details stored in our database.
(i) This website may use ‘cookies’ to enhance the user experience. Cookies are a small piece of information stored by a web server on a web browser so it can later be traced back from that particular browser. Cookies are useful and enable the browser to remember user-specific information.
(iii) The User is aware that he/she might encounter ‘cookies’ or other similar devices on certain pages of the Website that are placed by third parties or affiliates of the website. The User expressly agrees and acknowledges that the Website does not control the use of such cookies/other devices by third parties, that Advisorate is in no way responsible for the same, and that the User assumes any and all risks in this regard.
5. Sharing of Personal Information
(i) The User is aware that Advisorate may share the User’s personal information with other corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of the Website’s services; and to facilitate joint or co-branded services, where such services are provided by more than one corporate entity.
(ii) The User is aware that Advisorate may disclose personal information if required to do so by law or if it is believed in good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal processes. The Website (“Advisorate”) may also disclose the User’s personal information to law enforcement offices, third party rights owners, or other third parties if it believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of its users, or the general public.
6. Advertisements/ Promotions by Third Parties
The User is aware that the Website uses third-party advertising companies to serve ads to the users of the Website. The User is aware that these companies may use information relating to the User’s visits to the Website and other websites in order to provide customized advertisements to the User. Further, the Website may contain links to other websites that may collect personally identifiable information about the User. The Website is not responsible for the privacy practices or the content of any of the aforementioned linked websites, and the User expressly acknowledges the same and agrees that any and all risks associated will be borne entirely by the User.
7. User’s Consent
By using the Website and or by providing information through the Website, the User consents to the collection and use of the information disclosed by the User on the Website in accordance with this Policy, including but not limited to the User’s consent towards sharing/divulging the User’s information, as per the terms contained hereinabove.
8. Interruption in Services
Advisorate shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnects problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes.
9. Dispute Resolution and Jurisdiction
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of this Policy and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms.
Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within sixty (60) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed hereinbelow;
Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by Advisorate, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be in the city of Bangalore in the state of Karnataka, India.
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